Puppy Treats

Royal Mail

🚚 Delivery Information

At Chasing Tail Treats, we aim to provide fast, reliable, and affordable delivery across the UK, ensuring your pet's favourite treats arrive safely and quickly.

📦 Shipping Methods

All parcels weighing up to 20kg are shipped using Royal Mail services. We primarily use trusted tracked delivery options, allowing you to monitor your order from dispatch through to delivery.

🎉 FREE Delivery Available

We offer FREE UK delivery on all orders weighing up to 5kg, making it even easier to stock up on your pet's favourite treats and chews without worrying about additional shipping costs.

🚚 Orders Between 5kg and 20kg

For parcels weighing between 5kg and 20kg, customers can choose from:

  • Royal Mail Tracked 24 – Faster delivery service
  • Royal Mail Tracked 48 – More economical delivery option

Shipping costs for these orders are automatically calculated at checkout based on:

  • Parcel weight
  • Delivery location
  • Selected delivery service

This ensures you receive the most accurate shipping rate for your order.

📦 Orders Over 20kg

Larger orders weighing over 20kg may be shipped via Royal Mail or Parcelforce Worldwide, depending on the size and weight of the parcel.

Due to the increased handling and transportation costs associated with heavier consignments, these orders will incur higher shipping charges, which will be clearly displayed at checkout before payment is made.

Delivery Areas

We proudly deliver to customers throughout:

  • England
  • Scotland
  • Wales
  • Northern Ireland

Whether you're in a city centre, rural village, coastal town, or remote location, we'll do our best to get your order to you as quickly as possible.

⏱️ Dispatch & Delivery Times

We work hard to dispatch orders promptly, and most orders are processed and shipped within 1-2 working days. Once your order has been dispatched, you'll receive tracking information where applicable so you can follow its journey.

📬 Important Information

  • Delivery times are estimates and may vary during busy periods.
  • Larger or heavier orders may require additional handling time.
  • Please ensure your delivery address is entered correctly when placing your order.
  • If no one is available to receive your parcel, your courier may leave delivery instructions or attempt redelivery.

🐾 Questions About Delivery?

If you have any questions about shipping, delivery times, or tracking information, please don't hesitate to contact our friendly team. We're always happy to help ensure your order reaches you and your pets as smoothly as possible. 🦴🐶📦